Privacy Policy
This Privacy Policy sets forth the rules for handling your information by Unicharm group companies (*).
Unicharm group companies (each individual company that belongs to the Unicharm Group shall be hereinafter referred to as “the Company”) shall handle your information in accordance with the Policy below. However, if another privacy policy is stipulated with respect to individual services, etc., said privacy policy shall supersede this Policy. For the handling of Specific Personal Information, please visit Policy for Handling Specific Personal Information.
The term “Personal Information” as used herein refers to personal information defined in the Act on the Protection of Personal Information (hereinafter referred to “APPI”) including information that can be used to identify a specific individual such as a name and address, etc.
Compliance with Laws and Regulations and Guidelines
The Company will comply with APPI, guidelines of competent authorities, and other relevant laws and regulations, etc.
Collection Your Information
The Company will collect Personal Information in a lawful and appropriate manner to the extent necessary for accomplishing the purpose of use. When collecting Personal Information, the Company will, upon specifying the purpose of use to the extent possible, notify you or publicly announce to that effect.
The Company will collect information relating to you in the following manners: The Company will not intentionally collect Personal Information of a child under 13 years of age without obtaining the custodian’s consent. In the event of discovering that the Company failed to collect the custodian's consent after the fact of acquisition, the Company will delete such Personal Information.
Information Directly Provided by You
The Company may directly collect information from you through member registration on the website, purchases through Internet sales, contribution of contents, campaign entries, response to questionnaires, request for materials, inquiries and comments via phone or email, requests from shareholders, job applications, etc. When directly collecting information from you, the Company may also collect information such as the date, place, and method by which such information was provided.
Information Collected Incidentally to Services and Transactions such as Log Information and Location Information
The Company may collect information incidentally to providing services and conducting transactions in the following cases: When you browse the website, the Company may collect the browsing history, IP address, and information concerning the type or setup of the OS and the browser; when you download or use a smartphone application that the Company provides, the Company may collect the advertisement ID of the device, and information concerning the usage history of the application; when you click a link by opening an email newsletter, the Company may collect information concerning the links opened and clicked. Moreover, depending on your own settings, the Company may collect the location information of the device such as the information on the smartphone base station, Wi-Fi, Bluetooth, and GPS.
Collection from Third Parties
In principle, the Company collects information from yourself. However, if your family members respond to a questionnaire, the Company may collect information from your family members and the like. The Company may also collect the Personal Information of the responsible persons of business partners. When the Company is outsourced with handling Personal Information, the Company may collect Personal Information from the outsourcer. The Company may collect publicly-announced information including information that you posted on social media from third parties including research agencies. However, the Company will collect sensitive personal information as defined in APPI including the results of physical examinations only if you or statutory agent gives your consent, unless such collection permitted by laws and regulations, etc.
Cookie and Other Technologies
We are using these cookies to provide our customers with more appropriate services on our website. We may also be using a technology called web beacons to gather statistics with respect to your use of our website.
A cookie means a small file in which arbitrary characters are written, when you browse a website, it is exchanged between the web server and your browser and saved on your Internet device. By using this, we can collect an attribute information that cannot directly identify individuals, such as customer browsing history, service usage history, location information, etc.
You can see more detailed information such as our purposes of using cookies and the period for which each cookie is stored, and nullify cookies from the settings link below. You can also delete stored cookies from your browser settings. Please note that if you refuse to use cookies or delete cookies, the functions that you can use on the website may be restricted.
| Website | Cookie Setting | |
|---|---|---|
| Unicharm | https://www.unicharm.co.jp | Confirm |
| https://map.unicharm.co.jp | ||
| https://www.faq.unicharm.co.jp | ||
| https://www1.unicharm.co.jp | Confirm | |
| Lifree | https://jp.lifree.com | Confirm |
| Charmnap | https://jp.charmnap.com | Confirm |
| Chokaiteki Mask | https://jp.unicharm-mask.com | Confirm |
| Unicharm Pet | https://jp.unicharmpet.com | Confirm |
| Sofy | https://www.sofy.jp | Confirm |
| Hajimete Karada Navi | https://jp.sofygirls.com | Confirm |
| Moony | https://jp.moony.com | Confirm |
| https://point.moony.com | ||
| https://www.unicharmgame.com | Confirm | |
| Mamypoko | https://www.mamypoko.jp | Confirm |
| Trepanman | https://www.torepanman.jp | Confirm |
| Oyasumiman | https://www.oyasumiman.jp | Confirm |
| Silcot | https://jp.silcot.com | Confirm |
| Wave | https://jp.unicharm-wave.com | Confirm |
| Haisetsu-Care Navi | https://www.carenavi.jp | Confirm |
Use of Your Information
The Company will not handle Personal Information beyond the scope necessary for accomplishing the purpose of use, unless such handling is permitted by laws and regulations, etc.
The Company will use your information upon notifying you, or within the scope necessary for accomplishing the publicly-announced purpose of use. In the case of changing the purpose of use, such change will be made within the scope reasonably considered to be relevant to the purpose of use before the change. For details of the purpose of use corresponding to the nature of Personal Information, please visit Purpose of Use of Personal Information.
Your information may be combined or associated with your other information for use. Such combination or association may enable the identification of specific you. However, if APPI requires the consent of you in such a combination or association, the Company will obtain your necessary consent before a combination or association according to complying with this law and related guidelines
In order to accomplish the purpose of use, the Company may let third parties acquire the your information by using cookies distributed by third parties other than the Company and systems provided by third parties, and then receive services from such third parties. For details, please visit Purpose of Use of Personal Information.
Provision of Your Information to Third Parties
The Company will not provide Personal Information to third parties without obtaining the prior consent from you, unless such provision is permitted by laws and regulations, etc.
The Company will not disclose or provide your Personal Information, etc. to any third parties, unless otherwise provided for by laws and regulations, etc., or unless the Company has obtained your consent to provide the information to third parties. In the case of outsourcing third parties including service providers with the handling of your information, the Company will control service providers as follows: In the case of obtaining your consent in compliance with the procedures required in APPI in advance, the Company may provide your information to third parties including service providers outside of Japan. For details of the third party in outside of Japan, please visit Purpose of Use of Personal Information.
In the case of conducting consumer campaigns jointly with retail stores, the Company may jointly use your information with them. In this case, the Company will handle your information in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations as in the case of notifying you of the scope of joint users, etc. in advance, or putting information in a readily accessible condition for you. For details of the jointly use, please visit Purpose of Use of Personal Information.
In the case of the succession of business due to reasons including merger, company split, and business assignment, the Company may provide your information to the successor. Moreover, the Company may provide your information if such provision is officially requested by a public agency including a court in accordance with laws and regulations, and if such provision is found urgently needed for the protection of a person’s life, body, or property.
Security Control Measures
The Company will take necessary and appropriate measures for security control of Personal Information including the prevention of leakage, loss, or destruction of Personal Information.
In order to prevent unauthorized access to your information, loss, falsification and leakage, etc. of Personal Information, the Company will take appropriate security control measures as follows;
The Company has established an information security policy, and based on this, the company has established various in-house regulations such as personal information protection regulations and information management security regulations regarding the handling of your information. In addition to operating based on these regulations, The Company continuously reviews these contents as necessary.
Under the information management and security committee, the Company has established a system for handling your information by appointing the responsible person in charge and the person in charge of the department handling your information and clarifying the scope of handling your information.
The Company educates its employees by holding regular study sessions on personal information.
The Company prevents the viewing and handling of persons who do not have the handling authority by controlling the entry and exit of the area where the your information is handled and restricted taking out of the information. Moreover, the Company limit the range of persons in charge who can handle customer information by restricting access to your information.
Control of Service Providers
In the case of outsourcing the handling of Personal Information, the Company will properly control service providers.
The Company may outsource the handling of your information to a service provider. In such a case, the Company will conduct necessary and appropriate control by taking measures such as concluding a contract concerning the protection of Personal Information with the service provider.
Handling of Pseudonymised Information, Anonymized Information and Statistical Information
When using pseudonymied information (referring to an information in regard to individual that is obtained by processing personal information so that a specific individual cannot be identified unless it is collated with other information), the Company will create such pseudonymised information pursuant to appropriate procedures in compliance with APPI and other relevant laws and regulations, etc. Moreover, when the company create the pseudonymised information, or obtain the pseudonymised information and the deletion information related to the pseudonymised information (referring to description, personal identification code or processing method etc., deleted from the personal information used to create the pseudonymised information,), the Company will take appropriate safety management measures in compliance with APPI and other relevant laws and regulations, etc.
When using anonymized information (referring to the information that is obtained by processing the Personal Information so as to prevent the identification of a specific individual and disable the recovery of said Personal Information), the Company will create such anonymized data pursuant to appropriate procedures in compliance with APPI and other relevant laws and regulations, etc. Moreover, the Company will take measures such as appropriate security control measures and control of service providers according to Personal Information. When providing anonymized information to third parties or receiving anonymized data from third parties, the Company will do so pursuant to appropriate procedures that comply with APPI and other relevant laws and regulations, etc.
When using your information as pseudonymised information, anonymized information or statistical information, the Company may use such information for various purposes that are not limited to the purpose of use at the time of collection, or use in other methods permitted in APPI. The Company may publicly announce statistical information.
Requests for Disclosure and Correction
The Company will appropriately and promptly respond to requests for notification of the purpose of use, disclosure, correction or suspension of use, etc.
Regarding requests for disclosure of the purpose of use, correction or suspension of use, etc. concerning Personal Information, please contact us. If the Company is unable to accommodate your request, the Company will promptly notify you of the fact and the reasons thereof.
For Inquiries
The Company will appropriately and promptly respond to any inquiries concerning the handling of Personal Information from you.
For any inquiries and questions, etc. concerning the handling of Personal Information and this Privacy Policy, please contact us at this address.
Continuous Improvement
The Company will continuously review and improve our efforts to protect Personal Information.
The Company may, if it finds it necessary, revise this Privacy Policy. In such a case, the Company will display the revised Privacy Policy on the Unicharm Corporation website.
The date of revision 28th February, 2023